Track Service Status
Enter your Job ID (e.g., DC-24001) or your phone/email to see live progress.
Tip: Your Job ID is on your receipt/WhatsApp chat. Still can’t find it? Email us with your device model and name.
Status meanings
- Diagnosing: We’re testing your device to confirm the issue.
- Awaiting Parts: A required component is on order.
- Repair in Progress: Our technician is working on your device.
- Ready for Collection: Your device passed tests and can be collected.